Client Center – Castle Lake Insurance in Idaho, ID

Quick, Convenient Service—Anytime You Need It

Managing your insurance should be simple. Whether you’re filing a claim, updating your policy, or just need a fresh auto ID card, our Client Center gives you fast access to the most common service requests—all in one place.

A family is moving into a new home carrying boxes.

Self-Service Insurance Tools

Report a Claim

Start your claims process quickly and easily.

Pay Your Bill

Make a secure online payment for your insurance.

Request Auto ID Card

Lost your card or need a new one?



Request Certificate of Insurance

Need proof of coverage for work, vendors, or peace of mind?

Policy Review

Let’s make sure your coverage still fits your life.



Request a Policy Change

Need to update your coverage, change your address, or add a driver?

We’re always happy to speak with you directly.

📞 Call us at 208-522-7778
📍Visit us at 1601 Antler Drive, Idaho Falls, ID 83404
📧 Or Contact Us online